
Training Quick-list
Disaster Services Courses
Introduction to Disaster
Services
Fullfilling Our Mission:
Translating Your Compassion into Community Action
Mass Care Overview
Logistics: An Overview
Logistics Simulation
Shelter Operations
Shelter Simulation
ERVs: Ready, Set, Roll
Basic Food Safety
Disaster Kitchen Training
Fundamentals of Disaster
Assessment
Weapons of Mass Destruction/Terrorism: An
Overview
Mass Casualty Disasters
Casework Courses
Client Casework: Providing Emergency
Assistance
Client Assistance Cards: Caseworkers Course
Client Assistance System Training
Working with Partners
Collaborating to Ensure Effective Service
Delivery
Emergency Operations Center/Incident
Command Liaison
Emergency Operations Center Liaison
Disaster Health & Disaster Mental Health
Health Services Response Workshop
Psychological First Aid
Disaster Mental Health: An
Overview
Serving People with
Disabilities Following a Disaster
Foundations of Disaster Mental
Health
Youth Disaster Courses
Masters of Disaster
Facing Fear: Helping Young
People Deal With Terrorism and Tragic Events

Introduction to
Disaster Services - 45 min (online)
Introduces learners to
American Red Cross Disaster Services and allow them to discover how volunteers
support this critical mission and to explore ways they can become involved in
a local chapter. No prerequisites.
Fulfilling Our
Mission: Translating Your Compassion into Community Action - 3.5 hours
Introduces potential
disaster volunteers, new Red Cross employees, and members of other local
agencies to the role of the Red Cross in the community’s actions in preparing
for, responding to and recovering from emergencies and disasters.
Recommended pre-course: Introduction to Disaster Services.
Mass Care Overview
- 3 hours - also avail. as self-study
Provides an overview
of the activities performed by the Mass Care group on a disaster relief
operation. Prerequisite: Fulfilling Our Mission: Translating Your
Compassion Into Community Action
Logistics: An
Overview - 3 hours
Provides participants
with an overview of the Material Support Services group and the activities
associated with it. Prerequisite: Fulfilling Our Mission: Translating Your
Compassion Into Community Action
Logistics Simulation
- 5.5 hours
Simulation designed to
provide learners with the opportunity to practice using skills and knowledge
from Logistics: An Overview. Prerequisite: Logistics: An Overview
Shelter Operations
- 3 hours
Provides participants
with knowledge of Red Cross policies and procedures for setting up, running
and closing a shelter during a disaster. This course is designed for
employees and volunteers of the Red Cross and other partner agencies and
community leaders who will be working on shelter operations teams.
Prerequisite: Mass Care: An Overview.
Shelter Simulation
- 3.5 hours
Simulation designed
for learners to acquire knowledge of Red Cross policies and procedures for
setting up, running and closing a shelter during a disaster. For Red
Cross employees and volunteers who will be working on shelter operations teams
in their own community. Prerequisite: Shelter Operations
Basic Food Safety (Online) - approximately 1 hour
This is a basic online
course, contracted from an outside vendor, designed to introduce the learners to
the principles of safe food handling. It is an online training that is divided
into 4 segments. Basic Food Safety™ from FoodHandler uses video, high resolution
photographs, Flash animations, an extensive food safety-related glossary and
remediation questions to build a comprehensive knowledge base. The program
concludes with a graded quiz and personalized printable Certificate of
Achievement. Prerequisites: Fulfilling Our Mission: Translating Your
Compassion Into Community Action.
Disaster Kitchen Training - 2 days
This course is designed
to give the learners the opportunity to learn about and practice working in a
kitchen to prepare meals for delivery to clients affected by a disaster. The
course includes lecture, table group exercises and a day-long practical
application of knowledge and skills by preparing meals in a kitchen.
Prerequisites: Mass Care Overview. It is also recommended that you have
ERVs: Ready, Set, Roll; Shelter Operations; Logistics: An Overview; and
Logistics Simulation.
Fundamentals of
Disaster Assessment - 4 hours (online through LMS)
Introduces the
critical role of disaster assessment, explore related preparedness tasks,
learn how to collect and communicate disaster assessment information, & become
familiar with how disaster assessment info supports management and service
delivery decisions. Prerequisite: Fulfilling Our Mission: Translating
Your Compassion Into Community Action
Weapons of Mass Destruction/Terrorism: An Overview - 3.5 hours
This
learning experience consists of a series of presentations designed to share
information and generate thought-provoking and interactive discussions that
will orient participants to the real-world considerations of WMD/T planning
and response. Prerequisite: Fulfilling Our Mission: Translating
Your Compassion Into Community Action.
Mass Casualty Disasters - 8 hours
This course combines a
series of presentations and class discussions which use real-world examples to
explore the four types of mass casualty disasters and the planning and
response role of the Red Cross as part of an overall community response. This
interactive learning experience culminates in a thought-provoking simulation
of a mass casualty event where participants form teams, representing a Red
Cross chapter, and must make decisions during the first 24 hours following the
disaster event Prerequisites: Fulfilling Our Mission:
Translating Your Compassion Into Community Action and participants must have
responded to a large disaster either within their community or preferably on a
DSHR assigment.
Casework Courses
Client Casework: Providing Emergency Assistance - 9 hours
Client Casework is an
instructor-led, video-supported course designed to train Red Cross caseworkers
how to conduct effective client interviews and provide appropriate assistance to
help meet a client’s immediate disaster-caused or disaster-aggravated needs.
Prerequisites: Fulfilling Our Mission: Translating Your Compassion Into
Community Action.
Client Assistance Cards: Caseworkers Course - 2 hours (online through LMS)
The course introduces
caseworkers to the role of issuing Client Assistance Cards by interviewing
clients, filling out the proper forms and activating Client Assistance Cards via
phone. The course addresses both a disaster relief operation and a local
response. Prerequisites: Client Casework: Providing Emergency Assistance.
Client Assistance System Training - time varies, training is online
CAS software and
reporting provide our organization a single system of record to support the
delivery of assistance to clients. CAS expedites financial assistance and
services to our clients, by enabling workers to deliver services from a computer
with internet access. It manages information about clients, their needs
and the assistance we provide them following a disaster. It also matches
disaster assessment information with client information.
Psychological First Aid - 4
hours
Provides a framework for
understanding the factors that affect stress responses in disaster relief
workers and the clients they serve. Recommended pre-courses: Fulfilling
Our Mission: Translating Your Compassion Into Community Action; Working with
Total Diversity
This course is designed for
potential disaster volunteers and members of local agencies interested in
supporting the role of the Red Cross in the community’s actions in preparing
for, responding to and recovering from emergencies and disasters.
Disaster Mental Health:
An Overview - 3 hours
Introduces
participants to ways Disaster Mental Health supports disaster relief workers
and people affected by disasters. This course is designed primarily for
persons outside the mental health field who are involved in Red Cross disaster
response and who wish to better understand and work more closely with DMH.
This course is
designed for Red Cross employees and volunteers who are interested in learning
more about Disaster Mental Health. No prerequisites.
Serving People with
Disabilities Following a Disaster - 45 minutes (online through LMS)
Outlines American Red
Cross policies and practices as they pertain to providing services to people
with disabilities following a disaster. This course is intended for Red
Cross employees and volunteers who interact directly with people with
disabilities including, but not limited to, DSHR members serving in
Health Services, Disaster Mental Health, Client Casework and Sheltering.
Prerequisite: Fulfilling Our Mission: Translating Your Compassion Into
Community Action.
Foundations of
Disaster Mental Health - 8 hours (1 day)
For licensed
mental health professionals who are considering becoming involved in Red Cross
DMH preparedness, response and recovery activities at their local chapter and
on national disaster relief operations. Introduces participants to the
key concepts, knowledge and skills required of anyone assigned to Disaster
Mental Health (DMH).
The Masters of Disaster curriculum is available as a complete kit (K-2, 3-5,
or 6-8) by special order through our local American Red Cross chapter.
Kit posters, stickers, and certificates are also available for separate order
through chapters as well.
Facing Fear: Helping Young People Deal With Terrorism and Tragic Events
Facing Fear is a
flexible curriculum to help young people be prepared for disasters and deal
with the aftermath of terrorism and tragic events. Lesson plans and
reproducible activity sheet booklets are available as four separate
shrink-wrapped packages in the following grade level groups: K-2, 3-5, 6-8,
and 9-12. Each package contains a book of lesson plans for teachers that are
aligned to National Education Standards for health, social studies, and
language arts, and a
book of reproducible activity sheets for teachers to photocopy and give to
students.